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Physician Communication and Care Management: Leadership Strategies

Physicians don’t always communicate appropriately with one another. Multiple elements of the healthcare environment make good communication more challenging. The COVID-19 pandemic can provide additional communication barriers. Lack of communication or miscommunication can result...

Leadership in Crisis

Although healthcare professionals are expected to demonstrate leadership skills in normal times, leadership during a crisis requires an altogether different skill set. Healthcare professionals have recently experienced a catastrophic crisis during the COVID-19 pandemic, where...

Human Factor-Based Leadership for Reduction of Burnout and Latent Medical Error

All professions have seen a rapid increase in stress, healthcare clinicians’ burnout has multiplied even more dramatically and even more since the COVID-19 pandemic started. A recent University of Rochester Medical Center (URMC) survey indicated that burnout increases when...