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Hospital Medicine, Quality Improvement & Patient Safety

Associate Clinical Professor
Division of Hospital Medicine
Department of Medicine

Healthcare Payment Reform 2016: What Clinicians Need to Know about MACRA
30 Day Readmission
Community-Acquired Pneumonia
Hospital-Acquired Pneumonia
Patient Safety
Perioperative Cardiac Risk Assessment
Quality Improvement
Pay for Performance
Value Based Purchasing
How Can Physicians and Their Organization Succeed in an Area of Accountability


Executive Director, Hospitalist Program
Endowed Chair, Department of Medicine
Professor of Medicine, Business, Public Health, & Nursing Science

Physician Quality Reporting System (PQRS)
Communication and Improving Physician Hand-offs
The Choosing Wisely Campaign
Discharge Planning and Post-acute Levels of Care to Reduce Readmission
30 Day Readmission
28 Never Events
Physician Bedside Manner
End of Life Issues
Medication Errors
Patient Safety and Quality
Hospitalist Programs: How to Start?
How to Evaluate Effectiveness of Hospitalist Programs?
Clinical Pathways
Quality versus Costs
Medical Errors
Various topics in Medical Economics
Developing a Comprehensive Discharge Planning Process Leading to Improved Patient Satisfaction
Communication Skills and Techniques
Communication Skills in a Managed Care Setting
Implementation of and Effectiveness of Physician Order Entry in a Hospital Setting
Pharmacy and Cost
Value Base Purchasing
Pay for Performance

Good Speaker. Dramatic interactive speaker- Providence Holy Cross Medical Center

Associate Professor of Clinical Medicine and Anesthesiology
Associate Director, Patient Safety

Active Shooter
Preoperative Medical Evaluation
Atrial Fibrillation and Current Available Anticoagulants and Antidotes
Management of Ascites and Pleural Effusions
Venous Thromboembolism
Stroke Prevention in Atrial Fibrillation
Dyslipidemia in the High-Risk Patient Population
The Future of Healthcare Reform
Patient Safety Overview
30 Day Readmission


Assistant Professor of Hospital Medicine
City of Hope National Medical Center

Pearls in Geriatric Medicine

Franck Juste, M.D., is an assistant clinical professor in the department of medical specialists, division of hospital medicine. With more than 25 years’ experience as an internist/hospitalist, Dr. Juste comes to City of Hope from Victor Valley Global and Desert Valley Medical Centers in Victorville, California, and Clinician Medical Group of the High Desert and St. Mary Medical Center, where he served as a hospitalist. Dr. Juste serves as a nocturnist at City of Hope, one of two internists who will cover our inpatients each night. Dr. Juste earned his undergraduate degree in biochemistry and his medical doctorate from the University of California, Los Angeles (UCLA). He continued his training with an internship and residency at Maimonides Medical Center in Brooklyn, NY. Board-certified in internal medicine and geriatric medicine, Dr. Juste is fluent in Spanish, French and Creole. As a result of his clinical expertise, he was previously named Outstanding Physician for the San Gabriel Valley by Physicians Associates and received the Value in Action Award for the St. Joseph Health System. Dr. Juste is heavily involved in community outreach and travels to Haiti, his country of birth, each year for medical mission work. He has served as a volunteer soccer coach in Temple City for the past 15 years.

Assistant Director, Evaluation and Treatment Center
Clinical Assistant Professor of Hospital and Family Medicine
City of Hope National Medical Center

Respiratory Disorders

Michael Zourabian, M.D., is Assistant Clinical Professor in the Department of Medical Specialties and the Assistant Director of the Evaluation and Treatment Center (ETC). Dr. Zourabian was born and raised in Russia, where he received his MD degree from the Yerevan State Medical University in 1983, and his post-doctoral training in thoracic surgery at the Moscow Medical Academy in 1990. He was a resident and fellow in thoracic surgery in Armenia and in St. Petersburg, Russia. He served as the Chief Physician of the Evaluation Treatment Center at Tuberculosis Hospital #7 in Moscow, Russia, and in the Department of Surgery at Pulmonary Hospital in Abovian, Armenia. Dr. Zourabian then moved to the United States where he completed a residency in Family Medicine at Presbyterian Intercommunity Hospital in Whittier, California. During his residency, Dr. Zourabian was a hospitalist at City of Hope. He also worked at the same time as a respiratory therapist at multiple medical facilities throughout the Los Angeles area, including City of Hope. Dr. Zourabian has published multiple peer-reviewed papers focused on thoracic surgery. He speaks fluent Russian and Armenian as well as English. He has been an outstanding, hard-working, committed nocturnist for us for a number of years, and City of Hope is fortunate to have this well trained and experienced physician on our faculty.