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Ethics

Title:

Visiting Faculty Scholar, Harvard Medical School
Clinical Director, Compassionate Journey:
An End-of-Life Education and Consulting Service
Nurse Week 2004/2005 Nurse of the Year
Nursing Excellence Award for Innovative and Creative Care of Dying Patients and Grieving Families

Lectures:

Elder Abuse: Including How Attorneys Pursue Medical Abuse
Suicide in the Elderly: Causes, Conditions & Prevention
California End of Life Option Act Update
Ethical Communication: What Is It & How Do I Practice It?
Communication Best Practices between Physicians & Nurses
Advance Directives, Code Status & Prognosis: Difficult Conversations
Language of the Heart: Empowering the Dying & the Grieving
Family Conferences: The Good, The Bad, The Ugly
How to Improve Bedside Manner
Arresting Pain without Getting Arrested
When Your Patient is a Substance Abuser
The Hidden Epidemic: Substance Abuse in the Elderly
Palliative Care: What Every Physician Needs to Know
Cutting Edge Spiritual Tools for Physicians & Nurses
Making End-of-Life Care Amazing: New Tools & a Return to Basics
Addressing Grief & Loss Meaningfully
Preventing Compassion Fatigue & Burnout
When Children Die

Biography: Jay Westbrook is a multiple award-winning clinician, 2005 Visiting Faculty Scholar at Harvard Medical Schools Palliative Care Department, and a specialist in End-of-Life care & education.Westbrook has an MS in Gerontology, is a certified Grief Recovery Specialist, a Registered Nurse, and a Certified Hospice and Palliative Nurse. He is nationally recognized as an expert on the constellation of issues surrounding End-of-Life, and both lectures & consults nationally. Westbrook is an informative, entertaining, and inspiring speaker who presents powerfully on the transformative aspects of suffering and on using suffering to awaken compassion.Organizations for which he has served as a consultant or educator include, but are not limited to:Alzheimers Association American College of PhysiciansCalifornia Department of Corrections California Hospice FoundationCity of Hope National Cancer Center Connecticut Childrens Medical CenterHenry Ford Medical Center – Detroit, MI LAMP Mental Health Outreach ProgramLos Angeles County/USC Medical Center Multiple Los Angeles Schools of Nursing Penn State University School of Medicine St. Joseph Medical Center – BurbankSt. Jude Medical Center University of Kentucky School of Public HealthU.S. Department of Defense U.S.A.F. Keesler AFB Medical CenterUSC Keck School of Medicine Veterans Administration Medical Centers
Testimonials: Best talk ever. I give him an excellent plus plus. We want him back. – Citrus Valley Medical Center Relates dramatically and effectively with audience- Providence Holy Cross Medical CenterAmazing job.Ó – S. Block, M.D.Loved him and it was powerful and effective. Would highly recommend for any audience. – Rancho Los Amigos Thank you so much for arranging to have Jay Westbrook. Because of the topic alone, we had 50 people show up & there was standing room only. He was excellent! – Kaiser PermanenteI just wanted to say Ôthank you for speaking at our Med/Surg Symposium. As always, the comments on your presentation were great Ð Òupbeat and enjoyable speakerÓ, Òvery entertaining and informativeat the same timeÓ, Òvery knowledgeableÓ, Ònot boringÓ, Òsuch a wonderful presentationÓ, Òhumor helped to make the topic more understandableÓ, ÒawesomeÓ, Òenergetic and creative in delivering the topicÓ, and Òbest speakerof the dayÓ.
State: CA
Title:

Bioethicist
Bioethics Education

Lectures:

Updating Your Potentially Inappropriate (Futile) Treatment Policy
Physician Wellness
Improving Your HCAHPS Scores
Helping Patients Become More Compliant
Helping Patients Make Better Medical Decisions Using Visual Conversation Tools
Unrepresented Patients – When We Don’t Know What the Patient Would Want
Ethical and Cultural Issues in Geriatric Care
Challenging End-of-Life Conversations
End of Life Options Act
Advance Directives – New Tools and Approaches to Improve Their Use
Implementing the Advance Directive, POLST and DNR
Managing Our Moral Distress When Poor Choices Are Being Made
Making It Easier to Talk About Hospice
Ethics Committee Trainings:
Roles and Responsibilities of Ethics Committees
Landmark Bioethics Legal Cases – Part 1 and Part 2
Ethics Consultation Process and Skills – Part 1 and Part 2
Bioethical Principles and Philosophical Approaches

Biography: The doctors loved her presentation.  She was very clear and concise as always. – Citrus Valley Medical Center Excellent interactive speaker who relates well with physicians – Providence Holy Cross Medical Center Viki Kind was absolutely wonderful! – The Guthrie Clinic Viki Kind received one of the highest ever ratings for her lecture yesterday on “Advance Directives”. She received an overall rating of 99%! She was terrific. I highly recommend her to anyone who wants a superb lecture on Advance Directives. I just had to tell you now instead of waiting until you receive the summary evaluation with her thank you letter! – Torrance Memorial Medical Center Awesome!!! She is just an uplifting and great person! Hope we can have her back sometime. – Houston Northwest Medical Center “Thanks Viki. I wanted to tell you that physicians came by my desk after the conference here and had comments like “outstanding speaker” – they also said “Viki presents her information in a way that physicians can understand and relate” – one physician went into our Medical Director’s office and told him all about how beneficial the conference was to him.” Lynda – CME Coordinator “Thanks Viki. I wanted to tell you that physicians came by my desk after the conference here and had comments like “outstanding speaker” – they also said “Viki presents her information in a way that physicians can understand and relate” – one physician went into our Medical Director’s office and told him all about how beneficial the conference was to him.” Lynda – CME Coordinator “A number of participants said your session was the best one, not only of this convention, but of all conventions they have attended in the past. You answered their questions and provided good tools and resources they could use. They found your information valuable both professionally and personally. You are excellent!” Rose Hughes, Executive Director of Montana Health Care Assoc. “Best session I’ve ever been to. SO informative, great speaker. Fantastic presentation. Wonderful practical information! Excellent content and presentation. Wonderful presenter – able to bring in great examples. Great presenter, very interactive and engaging. I learned so much and she used very good stories and illustrations. The best I have heard.” Comments from a recent CME “Thank you so much for your excellent and very practical talk on the ethics of medical errors. This was one of the best hands-on ethics talks I think I have ever heard. Thank you very much. I am sure the residents will get the word out they ought to be there with bells on for your next talk in July.” Dr. Williams – Internist “I must tell you that Viki Kind received one of the highest ever ratings for her lecture yesterday on “Advance Directives”.  She received an overall rating of 99%!  She was terrific.  I highly recommend her to anyone who wants a superb lecture on Advance Directives.”   Anita – Health Sciences Librarian/CME Coordinator “Thanks so much for the wonderful presentation this morning. What a fantastic program. The feedback was so positive. Your material hit home and had people raving as they were headed out the door. Folks were so happy to have something practical to take back and use…both personally and professionally. Your personality and words touch people’s hearts deeply.” Diane D. Baughn, Education and Training Services Manager of the Alzheimer’s Association – Milwaukee
Testimonials: Excellent interactive speaker who relates well with physicians – Providence Holy Cross Medical CenterViki Kind was absolutely wonderful! – The Guthrie ClinicViki Kind received one of the highest ever ratings for her lecture yesterday on “Advance Directives”. She received an overall rating of 99%! She was terrific. I highly recommend her to anyone who wants a superb lecture on Advance Directives. I just had to tell you now instead of waiting until you receive the summary evaluation with her thank you letter! – Torrance Memorial Medical Center Awesome!!! She is just an uplifting and great person! Hope we can have her back sometime. – Houston Northwest Medical Center ÒThanks Viki. I wanted to tell you that physicians came by my desk after the conference here and had comments like Òoutstanding speakerÓ Ð they also said ÒViki presents her information in a way that physicians can understand and relateÓ Ð one physician went into our Medical Directors office and told him all about how beneficial the conference was to him.ÓLynda – CME Coordinator
State: CA