FEATURED Medical education topic: Effective Communication Skills for Medical Practitioners

Paramount to medical encounters is the ability to discern what the patient needs and how best to approach their medical complaint. This requires the ability to interpret non-verbal communication from the patient as well as how to use verbal communication effectively. Breakdowns in communication and disagreements with colleagues, patients, and their families, or other medical personnel may negatively impact patient care. Verbal and non-verbal communication range widely based on societal influences, and to provide optimal medical care, practitioners must negotiate these differences. Good interpersonal communications are vital to maximizing patient outcomes. 

Proposed Learning Objectives:

At the conclusion of this activity, the learners will be able to:

• Discuss the various components of nonverbal communication and how to interpret them
• Explain various verbal messages that can be used when dealing with patients in a wide array of medical situations
• Discuss how to best use email communication in the medical setting

If your medical staff needs an update on effective communication skills, consider contacting our office to book a speaker at 877-505-4777 or info@speakersnetwork.com.

References:

https://www.ama-assn.org/delivering-care/physician-patient-relationship/do-s-and-don-ts-effective-patient-physician

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8954154/